Ambassador Reviews

Mooie cruises goede service.

Always worth asking

I had back and forward emails with Lauren in Customer Services and she managed to upgrade our cabin as requested.

Very friendly and helpful

Helpful and friendly service. Very knowledgeable

Efficientcy

Any queries l asked was dealt with politely and directly.

excellent friendly service

The lady who helped with our booking was very friendly and helpful. We would be happy to have Laura help us with any further queries or questions.

Easy and clear

Easy to do .

Great Customer Service

This will be our 5th cruise with ambassador, customer service is always superb, booking the cruise is so straightforward, and we are always left feeling our custom is appreciated

Excellent and friendly customer service

We received really great customer service for our cruise booking for 2025. We have booked with other cruise lines in the past, but Ambassador has the easiest, quickest and most efficient process.

Efficient and friendly staff who dealt with the booking. Looking forward to the cruise.

The booking process was so easy and quick

Extremely helpful and patient with all my queries. Supported us to book the cabin we needed etc. and gave us so much needed information as we have not booked a cruise before.

Great to talk to a helpful human being

Great to talk to a helpful human being

Helpful and friendly

Good prompt service

I was dealt with promptly and the lady l spoke to was helpful.

Effective and polite

The lady on the phone was very pleasant she explained all the details and offers . I needed a single cabin and she sorted it out for me and hopefully an upgrade. I will definitely look for another Ambassador cruise.

Very good as usual,

Plain Sailing

Their website was very easy to navigate. When I called their customer services to clarify a few things, even their music on hold was pleasant. The person I spoke to was courteous and knowledgeable and put my mind at rest very quickly..

Straight forward, helpful. Gave us all the information we needed to know..Answered our questions especially helpful regarding choosing a cabin.

Mooie cruises goede service.

Always worth asking

I had back and forward emails with Lauren in Customer Services and she managed to upgrade our cabin as requested.

Very friendly and helpful

Helpful and friendly service. Very knowledgeable

Efficientcy

Any queries l asked was dealt with politely and directly.

excellent friendly service

The lady who helped with our booking was very friendly and helpful. We would be happy to have Laura help us with any further queries or questions.

Easy and clear

Easy to do .

Great Customer Service

This will be our 5th cruise with ambassador, customer service is always superb, booking the cruise is so straightforward, and we are always left feeling our custom is appreciated

Excellent and friendly customer service

We received really great customer service for our cruise booking for 2025. We have booked with other cruise lines in the past, but Ambassador has the easiest, quickest and most efficient process.

Efficient and friendly staff who dealt with the booking. Looking forward to the cruise.

The booking process was so easy and quick

Extremely helpful and patient with all my queries. Supported us to book the cabin we needed etc. and gave us so much needed information as we have not booked a cruise before.

Great to talk to a helpful human being

Great to talk to a helpful human being

Helpful and friendly

Good prompt service

I was dealt with promptly and the lady l spoke to was helpful.

Effective and polite

The lady on the phone was very pleasant she explained all the details and offers . I needed a single cabin and she sorted it out for me and hopefully an upgrade. I will definitely look for another Ambassador cruise.

Very good as usual,

Plain Sailing

Their website was very easy to navigate. When I called their customer services to clarify a few things, even their music on hold was pleasant. The person I spoke to was courteous and knowledgeable and put my mind at rest very quickly..

Straight forward, helpful. Gave us all the information we needed to know..Answered our questions especially helpful regarding choosing a cabin.