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Book Before 27 September 2023

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Reservations
0808 102 0129
Opens at 9am today
View opening hours

Guest Services
0808 102 8031
Opens at 9am today
View opening hours

Guest Services

0808 102 8031

Opens at 9am today View opening hours

Reservations

0808 102 0129

Opens at 9am today View opening hours

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Ambassador Reviews

4.6

/5
5
1551
4
351
3
89
2
22
1
42

Cruise Reviews

4.7

/5
5
107
4
32
3
2
2
0
1
1

Guest Experience Reviews

4.6

/5
5
1444
4
319
3
87
2
22
1
41
Ambassador Cruise Line Service Rating

Good service helpful staff.

Ambassador Cruise Line Service Rating

I have booked many times with the old Cruise and Maritime out of Tilbury. I’ve already sailed with Ambassador and have two more cruises booked by a friend. Today I booked myself and daughter, it could not have been easier and professional. The booker had patience and explained everything clearly, hence the 5 stars

Ambassador Cruise Line Service Rating

Persevere if you need to discuss your reservation on the phone

It took a very long time to get through on the phone. Very friendly and helpful once I made contact

Ambassador Cruise Line Service Rating

Very good no stress experience

The staff are very helpful and polite

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

telephone booking was quick and easy. Booking excursions was also easy on line.

Helpfulness of staff
Ambassador Cruise Line Service Rating

Booked for someone else with mobility problems and the customer rep was great and went the extra distance to make sure we would have a good experience

Ambassador Cruise Line Service Rating

Efficiency

Very quick response to a request made to customer services and dealt with efficiently and as I requested.Thank you Sarah

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Quick & helpful advice

Good value offer. No flying. Local for us. Sailed previously on Ambience to Arctic circle and impressed with friendliness of staff.

Ambassador Cruise Line Service Rating

Excellent service

My cruise with everything I wanted smoothly booked

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Simple straightforward

Did everything well

Ambassador Cruise Line Service Rating

Very friendly and helpful

Very friendly and helpful

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

CRAIG was efficient in telling me what I wanted to know which enabled me to carry on with my booking

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Friendly professional advice great experience

Friendly welcome Great advice and guided throughout the booking Welcomed back and wished a wonderful holiday

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Goede service

Zeer vriendelijke en behulpzame medwerker. Jane heeft ons zeer goed geholpen om een om-boeking te doen van Tilbury naar Amsterdam. Geweldige service.

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Heel fijn

Ondanks een fout die ik zelf maakte werd er zonder veel gedoe een oplossing geboden en uitgevoerd. Zeer vriendelijk medewerkers

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

booked with Hays Travel had to amend my previous booking to an earlier cruise with you went very smoothly no problems

Ambassador Cruise Line Service Rating

Your booking agent Audra was so helpful and knowledgeable it was pleasure handing over my money to her.

Ambassador Cruise Line Service Rating

Booking from Australia hampered by no AU office.

Ambassador Cruise Line Service Rating

too long to answer call

Staff member great couldn’t be faulted but waited too long to get answered

Ambassador Cruise Line Service Rating

I was extremely impressed with Audra knowledge of the exact cruise I wanted

Audra was brilliant, very helpful and friendly, informative and made booking our cruise very easy.

Arctic Voyage to Spitsbergen, North Cape & Land of the Midnight Sun
Sailing Date: Jun 20, 2023
Iceland's Land of Ice & Fire
Sailing Date:
Iceland's Land of Ice & Fire
Sailing Date:

Loved departing from Liverpool! The facillities on board were great, entertainment was awsome,, crew and staff were approachable and superfriendly, very efficient, everyone worked as a team. Food was deliicios with lots of choices. The Faroes were beautiful despite the whale hunt. Iceland was amazing! Would have liked 2 days at Reykjavic, lots to see. I loved my first cruise with Ambassador, everything was straightforward and easy and the ship was squeaky clean!

Iceland's Land of Ice & Fire
Sailing Date:

Beautiful comfortable ship. Lovely food. Friendly, helpful and professional crew. Orca experience on board enhanced the voyage.Friendly cabin staff could not do enough for us.Will be back!

Iceland's Land of Ice & Fire
Sailing Date: Jul 7, 2023

I would have given it five stars if the air conditioner had been working properly However we had an excellent time at an excellent price

Iceland's Land of Ice & Fire
Sailing Date:

Ship is old and tired with slight modifications However the food, staff and service was brilliant! Fantastic sailing from Liverpool and will book again if the dates fit Just waiting for the tax to be returned from a purchase in Iceland Trip 7-18th July

Iceland's Land of Ice & Fire
Sailing Date: Jul 7, 2023

Really great experience definitely would recommend it.

Iceland's Land of Ice & Fire
Sailing Date:

I didn't see as much of Iceland as I would have liked ,I didnt feel the shore trips offered by Ambassador were suitable for someone with my mobility. The ship itself was great ,the crew were very friendly and helpful. I enjoyed every minute on board, the evening entertainment was especially good. I only ate in Borough Market, the food was ok but I especially enjoyed being able to sit outside for my meal. The drinks package was very good, the cocktails were very tempting! I am definitely going with Ambassador again so please keep sailing from Liverpool

Iceland's Land of Ice & Fire
Sailing Date: Jul 7, 2023

Enjoyed the experience on how Icelanders live work and relax. There hot springs were so relaxing, well worth the visit.

Iceland's Land of Ice & Fire
Sailing Date: Jul 7, 2023

More than pleased didn’t know what to expect but was pleasantly impressed from getting on ship to getting off highly recommended

Iceland's Land of Ice & Fire
Sailing Date:

The ship, the cabin, the crew, the entertainment, and the food, were all excellent. It was just the weather that wasn't great! I'm hoping to book another solo cruise on board Ambassador Ambition 11th December 2023!

Iceland's Land of Ice & Fire
Sailing Date:

Excellent Crew super Meals delicious Excursions well organised

Hidden Gems of France & Spain
Sailing Date:

Excellent cruise. Delicious food, friendly and helpful staff, The entertainment was even better than the theatre’s at home. The staff organised the tables so the you mixed with different people each mealtime. This way you got to know lots of the other passengers. Would highly recommend this company.

Hidden Gems of France & Spain
Sailing Date:
Hidden Gems of France & Spain
Sailing Date:

the embarkation at Dundee was so easy and convenient for us as we come from Dundee. All the crew were very efficient and polite as were our cabin steward Tom , Waiter PJ and wine waiter Edward. Our cabin was comfortable and the food and choices in the restaurants and buffet was to a very good standard. The excursions were very good and varied and some of the villages were breath taking. We were not aware that there were free shuttle buses in each port which were just as good as some of the excursions. All in all it was an excellent cruise and although there were a few hick-ups on the Maiden voyage these were resolved quickly and we would definitely cruise with Ambition again from Dundee next year

Hidden Gems of France & Spain
Sailing Date:

Great cruise. We were very pleased with every aspect of the cruise. Staff and food were very good. The entertainment shows were excellent, very talented team and good variety of shows.

Arctic Voyage to Spitsbergen, North Cape & Land of the Midnight Sun
Sailing Date: Jun 20, 2023

Destination, ports were excellent and reason we chose this cruise. Sadly cruise company did not meet our expectations.

Arctic Voyage to Spitsbergen, North Cape & Land of the Midnight Sun
Sailing Date: Jun 20, 2023

General fantastic experience overall ,accommodation,staff,places visited, food,

Arctic Voyage to Spitsbergen, North Cape & Land of the Midnight Sun
Sailing Date: Jun 20, 2023

Friendly staff, food is fantastic. The family feeling. Have booked another cruise for next year.

Arctic Voyage to Spitsbergen, North Cape & Land of the Midnight Sun
Sailing Date: Jun 20, 2023

Excellent throughout. All staff brilliant. Perfect experience for our first cruise of this nature

Ambassador Cruise Line Service Rating

Good service helpful staff.

Ambassador Cruise Line Service Rating

I have booked many times with the old Cruise and Maritime out of Tilbury. I’ve already sailed with Ambassador and have two more cruises booked by a friend. Today I booked myself and daughter, it could not have been easier and professional. The booker had patience and explained everything clearly, hence the 5 stars

Ambassador Cruise Line Service Rating

Persevere if you need to discuss your reservation on the phone

It took a very long time to get through on the phone. Very friendly and helpful once I made contact

Ambassador Cruise Line Service Rating

Very good no stress experience

The staff are very helpful and polite

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

telephone booking was quick and easy. Booking excursions was also easy on line.

Helpfulness of staff
Ambassador Cruise Line Service Rating

Booked for someone else with mobility problems and the customer rep was great and went the extra distance to make sure we would have a good experience

Ambassador Cruise Line Service Rating

Efficiency

Very quick response to a request made to customer services and dealt with efficiently and as I requested.Thank you Sarah

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Quick & helpful advice

Good value offer. No flying. Local for us. Sailed previously on Ambience to Arctic circle and impressed with friendliness of staff.

Ambassador Cruise Line Service Rating

Excellent service

My cruise with everything I wanted smoothly booked

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Simple straightforward

Did everything well

Ambassador Cruise Line Service Rating

Very friendly and helpful

Very friendly and helpful

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

CRAIG was efficient in telling me what I wanted to know which enabled me to carry on with my booking

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Friendly professional advice great experience

Friendly welcome Great advice and guided throughout the booking Welcomed back and wished a wonderful holiday

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Goede service

Zeer vriendelijke en behulpzame medwerker. Jane heeft ons zeer goed geholpen om een om-boeking te doen van Tilbury naar Amsterdam. Geweldige service.

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Heel fijn

Ondanks een fout die ik zelf maakte werd er zonder veel gedoe een oplossing geboden en uitgevoerd. Zeer vriendelijk medewerkers

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

booked with Hays Travel had to amend my previous booking to an earlier cruise with you went very smoothly no problems

Ambassador Cruise Line Service Rating

Your booking agent Audra was so helpful and knowledgeable it was pleasure handing over my money to her.

Ambassador Cruise Line Service Rating

Booking from Australia hampered by no AU office.

Ambassador Cruise Line Service Rating

too long to answer call

Staff member great couldn’t be faulted but waited too long to get answered

Ambassador Cruise Line Service Rating

I was extremely impressed with Audra knowledge of the exact cruise I wanted

Audra was brilliant, very helpful and friendly, informative and made booking our cruise very easy.

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