Ambassador Extras, a series of new fantastic offers - Book by 26/03 for £40pp Destination Experience Credit^

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4.6/5
Service Rating 1367 Reviews

Reservations
0808 102 0129
Closes at 4pm today
View opening hours
Guest Services
0808 102 8031
Opens at 9am Tomorrow
View opening hours

Reservations
0808 102 0129
Closes at 4pm today
View opening hours
Guest Services
0808 102 8031
Opens at 9am Tomorrow
View opening hours

Guest Services

0808 102 8031

Opens at 9am Tomorrow View opening hours

Reservations

0808 102 0129

Closes at 4pm today View opening hours

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Ambassador Reviews

4.6

/5
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24

Cruise Reviews

4.7

/5
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Guest Experience Reviews

4.6

/5
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24
Ambassador Cruise Line Service Rating

Good Service

Good service

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Excellent customer service

This is the first time my husband and I have booked a cruise with Ambassador and, so far, we have been very impressed with their customer service. From the really helpful people who answered our questions prior to booking, through the actual booking process and on to the questions and queries we have had since, like when do the excursions get advertised. All excellent, and we have high hopes for the actual cruise in June, which we are really looking forward to.

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Easy booking with professional but friendly and helpful agent Andrew.

Yes most definitely

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Abbassador need to get their act together

**** did not even book a cruise

Knowledge of staff
Helpfulness of staff
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Ambassador Cruise Line Service Rating

Good service in changing departure port

Good service and fast respons

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

The person on the phone was very helpful and gave me all the information I needed

Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Ambassador Cruise Line Service Rating

Excellent service from booking through to end of cruise.

Always deal with enquiries promptly and professionally. I Always speak of the company highly and recommend to freinds and family .

Ambassador Cruise Line Service Rating

Easy booking process.

Very easy to make booking. Customer Services very efficient and helpful.

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Seem less booking experience

See Leeds booking experience

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Good service

Customer service really good. Staff I spoke to very helpful.

Knowledge of staff
Helpfulness of staff
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023

The food, service, entertainment, cleanliness and friendliness of the crew were superb. The excursions we had were brilliant. Information regarding the Cruise was easily available. I would highly recommend.

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023

We thoroughly enjoyed everything about this cruise. Cabin, crew, entertainment staff, food and the overall atmosphere on the ship

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023

The crew were brilliant, The ship is small and very friendly. The cabin was a nice size, the shower had good pressure, the self service washing machines were easy to use, the evening shows were excellent and I particularly enjoyed the little vinaigrettes.

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023
Value for Money
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Ambassador Cruise Line Service Rating

Service was good and I will tell my friends about the good service

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Excellent service

I telephoned and they were very helpful with my enquiry

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Quick and efficient

Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023

The food, service, entertainment, cleanliness and friendliness of the crew were superb. The excursions we had were brilliant. Information regarding the Cruise was easily available. I would highly recommend.

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023

We thoroughly enjoyed everything about this cruise. Cabin, crew, entertainment staff, food and the overall atmosphere on the ship

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023

The crew were brilliant, The ship is small and very friendly. The cabin was a nice size, the shower had good pressure, the self service washing machines were easy to use, the evening shows were excellent and I particularly enjoyed the little vinaigrettes.

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cape Verde, Canaries & Morocco Winter Escape
Sailing Date: Feb 16, 2023
Value for Money
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cuba & Treasures of the Caribbean
Sailing Date: Jan 5, 2023

I had an enjoyable cruise and enjoyed most of the experiences especially the stingrays. I will be sailing again with ambassador.

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cuba & Treasures of the Caribbean
Sailing Date: Jan 5, 2023

Super itinerary. Very interesting destinations. Excellent staff in all areas. Efficient and friendly

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cuba & Treasures of the Caribbean
Sailing Date: Jan 5, 2023
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cuba & Treasures of the Caribbean
Sailing Date: Jan 5, 2023

Whilst the entertainment crew was good we felt there could have been more sail aways.

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cuba & Treasures of the Caribbean
Sailing Date: Jan 5, 2023

Excellent Ports and really enjoyed whole experience

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cuba & Treasures of the Caribbean
Sailing Date: Jan 5, 2023
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cuba & Treasures of the Caribbean
Sailing Date: Jan 5, 2023

Great people ..great itineraries..comfortable cabin

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Cuba & Treasures of the Caribbean
Sailing Date: Jan 5, 2023
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Canaries, Madeira & Morocco Winter Sun
Sailing Date: Nov 24, 2022
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Canaries, Madeira & Morocco Winter Sun
Sailing Date: Nov 24, 2022

We enjoyed the cruise, very friendly and helpful crew. The entertainment was excellent. A good variety of food and the restaurant, 2nd sitting, was brilliant. Great waiter, friendly and funny. Really enjoyed the whole cruise.

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Canaries, Madeira & Morocco Winter Sun
Sailing Date: Nov 24, 2022
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Canaries, Madeira & Morocco Winter Sun
Sailing Date: Nov 24, 2022

We really enjoyed the experience. The Ambience was a lovely ship and the captain and crew were wonderful. The onshore trips variable in standard.

Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Lauren, Ambassador Cruise Line

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Canaries, Madeira & Morocco Winter Sun
Sailing Date: Nov 24, 2022
Value for Money
Lounges Public Rooms & Bars
Friendliness & Service of Crew
Shows & Entertainment
Food & Dining
Lauren, Ambassador Cruise Line

Thank you for your valuable feedback, it is much appreciated. We look forward to having you join us onboard soon.

Ambassador Cruise Line Service Rating

Good Service

Good service

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Excellent customer service

This is the first time my husband and I have booked a cruise with Ambassador and, so far, we have been very impressed with their customer service. From the really helpful people who answered our questions prior to booking, through the actual booking process and on to the questions and queries we have had since, like when do the excursions get advertised. All excellent, and we have high hopes for the actual cruise in June, which we are really looking forward to.

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Easy booking with professional but friendly and helpful agent Andrew.

Yes most definitely

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Abbassador need to get their act together

**** did not even book a cruise

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Good service in changing departure port

Good service and fast respons

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

The person on the phone was very helpful and gave me all the information I needed

Ambassador Cruise Line Service Rating

Excellent service from booking through to end of cruise.

Always deal with enquiries promptly and professionally. I Always speak of the company highly and recommend to freinds and family .

Ambassador Cruise Line Service Rating

Easy booking process.

Very easy to make booking. Customer Services very efficient and helpful.

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Seem less booking experience

See Leeds booking experience

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Good service

Customer service really good. Staff I spoke to very helpful.

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Service was good and I will tell my friends about the good service

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Excellent service

I telephoned and they were very helpful with my enquiry

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Quick and efficient

Ambassador Cruise Line Service Rating

Simple and straight forward

After finding a cruise I wanted to go on the booking process was simple and straight forward

Ambassador Cruise Line Service Rating

No problems booking online

Ambassador Cruise Line Service Rating

Very polite, and helpful

Very polite and helpful

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Easy to amend booking.

I had to add the use of a wheelchair to my booking. The staff were very polite and helpful and changed my booking quickly.

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

Did everything needed promptly and efficiently.

Ambassador Cruise Line Service Rating

.festive getaway weekend

Very friendly, helpful and made me feel at ease.

Knowledge of staff
Helpfulness of staff
Ambassador Cruise Line Service Rating

There was a very lengthy delay in answering the call (16 minutes) I also got cut off during my initial call and given modern technology I would have expected to be called back

Knowledge of staff
Helpfulness of staff

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SPRING OFFER: FREE CABIN UPGRADE*

Free upgrade from Standard to Superior Twin Ocean View Cabins Offer on all 2023/24 Sailings.

Why not upgrade your experience and discover our range of Superior ocean view cabins for the same price as a correlating Standard ocean view cabin. And, with up to 50% off fares, there are some great deals to be found!

And, for a limited time only book by Sunday 19th March and get £40pp Destinatoin Experience Credit^

BOOK NOW

*T&Cs apply, book by 3 April 2023. Please click here for more information on sailings and correlating grades. ^T&Cs apply, book by 26 March 2023, please click here for more information. 


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